Walk-in FAQS

Can we walk in and play any time?
Yes, you can walk-in and play at any time during Wallabies’ business hours.
How long can my kids play at Wallabies?
You and your kids can stay, play and just jump as long as they would like during Wallabies hours of operation, but once you leave the Wallabies facility there is no re-entry.
Can adults play in the play areas?
For the safety of the kids, we do not allow adults or teenagers to play on any of the inflatables. You are welcome to assist kids 3 years old and younger in the play areas.
Are we required to sign a waiver to play at Wallabies?

Yes, a waiver must be completed for each child playing and any adult assisting, No Exceptions! Download the waiver

Is outside food allowed at Wallabies?
No, we do not allow outside food or drinks at Wallabies. We do have a concession area with a variety of food and drinks for you and your kids.
Are there group discount rates?

Yes, we offer group rates for school groups, daycares, religious organizations, camps and mom’s group play dates. Please contact us for more information.

Are socks needed to play at Wallabies?
Yes, all kids are required to wear socks in the play areas. If adults enter the enclosed toddler area, they must wear socks also. If your kids do not have socks, we have them available for purchase at the check-in area.
Can we book a party at Wallabies?
Yes, fill out the party form and we will call you back within 24 hrs. or call us.

Party Faq

What party options are available?

Please see our party packages page.

Does Wallabies have private party rooms?
Your party will have its own private party room for opening gifts and serving ice cream, pizza and cake.
What if I have more than 24 total kids?
Additional kids can be included with your party for an additional cost per child. If your party exceeds 24 kids we can expand the rooms to accommodate larger groups, but in order to serve you we need to be prepared in advance.
When do I need to provide Wallabies with a final headcount?
You will need to provide us with a final headcount 24 hours prior to the party. The final payment will be due the day of the party.
How early should everyone arrive prior to the party?
Your party will begin promptly at the scheduled party time, but party guests are allowed to come play as early as they would like.
Are all children attending my child’s birthday party required to sign a waiver?

A waiver must be completed for each child attending your party, signed by their parent/legal guardian. No one is allowed to play at Wallabies without a signed waiver. Download the waiver

Can I bring my own decorations to my kid’s party?
Yes, you are allowed to bring your own decorations. Please take home any decorations you bring to Wallabies. Silly string, confetti, piñatas are not allowed. An additional cleaning fee may be added for excessive clean-up or damage. Please DO NOT use tape to hang banners, ONLY removable mounting putty may be used.
Does Wallabies have balloons?

No, Wallabies does not currently offer balloons but we do hope to add balloons back in the future. 

Does Wallabies have ice cream?
Yes, we have ice cream. You can place your order when making your party reservations.
Can I bring my own food to the party?

Yes, when you book a party you may bring your own food.

Who serves the food at my party?
Your party helper will serve the food and will handle the clean-up unless specified by the host. Candles, matches and knife are not provided.
How do I reserve my kid’s party at Wallabies?
We must have a valid credit card in the host’s name on file. A 50 percent deposit is required to place your reservation. No checks please.
If I need to reschedule or cancel my kid’s party can I get a refund on my deposit?
Deposits are refundable if cancelled at least 3 weeks from the party date. If a party is cancelled less than 3 weeks from the party date, the deposit is non-refundable, but may be applied against a future party, within the next 3 months.
When will my remaining balance be charged to my credit card?
Your credit card will be charged the day of your party. There will be an additional fee if your final head count exceeds the number of kids booked for the party or there is an upgrade to the next package.

3102 Hanover Road
Johnson City, TN 37604